FAQ Cartridge
Can I use any gun with your laser cartridge?
Yes! Use the same caliber cartridge that matches the gun you want to train with.
Will laser cartridge damage the gun?
No. A built in snap cap will protect the gun from causing any damage, if used properly.
Do I have to rack the slide/cock hammer after every shot?
If you are using a single action pistol, you will need to do it. (Glock, XD, 1911) You will not need to do it if you are using a double action. (Beretta 92, P226)
Does the laser training cartridge eject?
No. These cartridges do not have rims, so the extractor will not pull them out. You can press them out with the eraser side of a pencil when you are done training.
Are the .380 and the 9mm laser training cartridges exchangeable?
No. Each cartridge is designed for its designated caliber firearms. Cross-caliber application voids all warranties.
The Laser doesn't always seem to be activated when I pull the trigger. What can I do to make it work?
Due to the design and tolerance differences in the firearms, the nominal cartridge length may be slightly too short for your firearm to activate the laser reliably. First check if that is the case by pressing down the Back Cap using your finger tip to verify the working condition of the cartridge. Then slowly rotate the Back Cap by 1/4 rotation to see if that improves the activation mechanism without damaging your firearm. You may repeat the 1/4 rotation for up to 6 times (for a total of 1 1/2 rotations,) provided that it causes no damages to your firearm or the cartridge.
The rubber padding of my cartridge has developed a dimple and that seems to affect the Laser activation reliability. What can I do to make it better?
Due to the property of the material it is normal to see a dimple developed in the rubber padding. When necessary, slowly rotate the Back Cap by 1/4 rotation to see if that improves the activation reliability. As the dimple grows deeper, you may repeat the 1/4 rotation gradually for up to 6 times (for a total of 1 1/2 rotations,) provided that it causes no damages to your firearm or the cartridge.
When I press down the rubber switch of my .223Rem cartridge the laser doesn't turn on. Is it broken?
Not necessarily. Unlike the 9mm cartridge, the minimum force to trigger the .223 cartridge is ~ 6 lb.; that can be a little too hard to achieve for a finger tip press. When in doubt, please put it in your firearm to verify.
What is the range of the laser?
As far as the laser will go, which will depend on conditions. 20 - 25 yards should be no issue under most conditions. Longer ranges are not recommended unless you are using them in a dark lighting condition.
What type of battery is used in the Gen 2 9mm, 380ACP, 40S&W, 45ACP, 223 REM, .38 Spec and 7.62x39mm cartridges?
The Gen 2 9mm cartridge uses the 1.5 V AG4 (also known as LR626) Alkaline Cell battery. The same battery is used in the other cartridges listed above.
How do I know if the batteries need to be replaced?
If you have a meter, a good battery should read at least 1.49V. If you don't, watch the laser brightness at a distance 25 - 30 ft away on a white surface and it should be standing out clearly.
What type of batteries are used in the Gen 2 .44 Mag and .45 Long Colt cartridge?
They use the AG3 (also known as LR41) Alkaline Cell battery.
How do I put the new batteries in?
It may be easier if you stack up the batteries on a table (with the Marked Side up) and then put the cartridge over them to complete the insertion.
How do I know the cartridge is authentic?
To ensure the authenticity of your cartridge, please check the packaging against the image below and the User Manual against the one posted on this web site, both are used starting in July, 2018 production.
What is the recommended range of practice with the G-Sight Laser Training Pro App?
5 to 12 ft between the target and the cartridge under normal indoor lighting condition. 3 to 8 ft between the target and the smartphone - actual range is limited by the zoom capability of the phone.
What is the warranty?
All our products carry a standard 1-year/1000-shot manufacturer warranty, if not specified otherwise. For example, all the G-Sight Laser Cartridges carry a 1 year/1000 shots, whichever comes first, limited warranty from G-Sight.
What is the return policy?
Try it for 14 days risk free. If it doesn't work for you, you may ship it back for a refund. Unless the product is defective, the shipping costs are not refundable. Please let us know ahead of time if you need a longer trial time.
How do I know if the laser cartridge is working (and the battery isn't dead)?
Make sure that your batteries are installed in the right direction and then simply press down the black 'Back Cap' of the cartridge using your finger and the Laser should be activated. If not, either the battery or the cartridge may be bad.
Where can I find the replacement O-Rings for my G-Sight 9mm cartridge?
They are available on Amazon under "G-Sight Gen 2 Laser Cartridge 9mm O-Ring Set". (They are custom-made parts, not available in the general store.)
Where can I find the replacement Back Cap for my G-Sight 9mm cartridge?
They are available on Amazon and www.g-sight.com under "G-Sight 9mm Back Cap".
Are the laser cartridges compatible with other systems?
As of Oct. 2019 we have stopped compatibility testing with other brands products/systems. Our cartridges are designed to work with our award winning App - the G-Sight Laser Training Pro - to give user the most economical, convenient and safe training experience with reliable and quantifiable results.
Does your App work on all iOS devices?
To ensure performance, our iOS App is fully tested for all iPhone models running iOS version 10.0.3 and above.
Does your App work on all Android phones?
Our App does not support any Chinese or Russian brand devices. (If you are an American and your department/organization issues Chinese brand phones, please contact us and we may provide a custom solution free of charge*.) To ensure performance, our Android App requires a full-featured Android smart phone of version 6.0 and above. In addition, your smart phone should have at least 1 GB RAM (2G recommended,) a screen size of minimum 600 x 1024, and a fully software controllable built-in HD rear camera. (Our software needs to control the camera settings to do its magic so that you don't.) Generally, Google Play Store will not let you install our App on your device if it is not qualified. Please check compatibility and don't just assume it will work, especially on a 3-year or older device. (Support for Android 5.0/5.1 devices is available upon request.)
* Qualifications required.
Does your App work on Android tablets?
Any Android tablet that meets the requirement for the smart phones will work. As of 2017, the rear camera of most of the Android tablets are not HD quality and can't be fully controlled by a software. Please don't assume that you high-end Android tablet will work without checking it on the Google Play Store for the compatibility of our App. Only when the Google Play Store says it is compatible you can then safely assume that it will work.
Will your phone holder work for all smart phones with a case ?
Yes. Our phone holder has 2 clips, one on either side. The bigger clip can hold up a 10" iPad on its shorter side (without case.)
Do you ship international?
Only on a request basis.
What type of battery is used in the G-Sight Gen 1 9mm, 40S&W, 45ACP, 222 REM, 223 REM, .30-30, .38 Spec and 7.62x39mm Bore Sights?
They all use the AG4 (also known as LR626) Alkaline Cell battery.
What type of batteries are used in the G-Sight Gen 1 .44 Mag and .45 Long Colt Bore Sights?
They use the AG3 (also known as LR41) Alkaline Cell battery.