Shipping Policy:
At G-Sight LLC, we aim to deliver high-quality products to our customers as swiftly and efficiently as possible. Here’s everything you need to know about our shipping process:
Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods: We offer standard shipping options, depending on your location and order preference. Shipping rates and options are calculated at checkout and may be based upon a total cart cost of your purchase.
Domestic Shipping: Our products are shipped within the United States. Shipping times may vary based on the selected method and destination.
Tracking: Once your order is shipped, a tracking number will be sent to you via email so you can monitor your shipment's progress.
Returns and Exchanges Policy:
Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Return Period: You may return items within 30 days of receiving your order for a full refund or exchange, subject to the terms below.
Eligibility for Returns: Items must be unused, in original condition, and in their original packaging. Returns must include all accessories, manuals, and any included items.
Non-Returnable Items: Certain products, including custom items, and items marked as "Final Sale," cannot be returned. Please contact our support team for details.
Return Process: To initiate a return, please contact our customer support team for a Return Authorization (RA) number and instructions.
Refund Process: Refunds will be issued to the original payment method within 5-7 business days after the return is received and inspected. Original shipping fees, if applicable, are non-refundable.
Exchange Policy: If you wish to exchange an item, follow the return process and place a new order for the desired item. Our support team will guide you if you have any questions.
Warranty Claims:
For items covered under warranty, please refer to our warranty policy for details on submitting a claim. Our warranty service team is dedicated to helping resolve any issues with defective or malfunctioning products.
Lost or Damaged Items:
Lost Packages: If your order does not arrive within the estimated delivery window, please contact us, and we’ll work with the carrier to resolve the issue.
Damaged Items: If your product arrives damaged, please take photos and contact our support team immediately so we can address the problem.
Contact Us:
For any questions or assistance regarding your order, shipping, or return, our customer support team is available to help. Click Here: CONTACT